Kreishandwerkerschaft – Seminar Success Factor Customer
On 18 May 2015, the seminar ErfolgsFaktor Kunde (Success Factor Customer) took place for the district craftsmen’s association in the Seminarhaus Töging. This event was held by Hermann-Rüdiger Eichhorn. He is part of the Wanner GmbH.
Satisfied customers and recommendations are the guarantee for success of every company. That is why the professional and goal-oriented use of the tool “communication” is one of the most important foundations for success. Satisfied customers recommend the company to others. This is a free form of marketing.
In this seminar, the participants dealt with the background of skillful communication. This includes the importance of first impressions, selective perception and the impact of personal attitude. Of course, Mr. Wanner’s team also uses practical examples to show how to communicate correctly. In doing so, they will show ways and formulations that have been tried and tested in practice on how to use communication in a more appropriate and sales-oriented way.
For more information, please contact Wanner GmbH and you can find out more about the speaker by clicking on the following link: Referentenprofil – Hermann-Rüdiger Eichhorn – Wanner GmbH